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According to
surveys, 12 to 15 percent of homeowners and renters move within CTA’s service area
annually. This involves both moves within the region by individuals and families from
other states and countries, as well as long-term CTA riders who may change one or both ends
of their daily work trips due to changing jobs or moving to a new home. The CTA’s New
Resident Program is aimed at encouraging these new movers to begin or continue their use
of CTA services as a part of their daily travel habits through a direct mail offer of an
introductory ride. Each month, new movers are identified via a list of new telephone subscribers. New Resident informational brochures with an attached questionnaire are mailed to new households. Once the questionnaire is sent back to CTA, a New Resident Kit which contains everything necessary to take a CTA trip -- a Transit Card with two rides, a CTA map, and a rail station timetable is sent to the new household. For more information on the New Resident Program, please call: 312-664-7200, ext: 12721 |
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