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Following a successful pilot, a new two-year agreement was approved today between the Chicago Transit Authority (CTA) and the City of Chicago's Department of Family and Support Services (DFSS), which manages the city's overall homelessness outreach, to continue providing expanded outreach and support for riders who are unsheltered, as well as those grappling with mental health and substance abuse.​ Read More about CTA Signs New Two-Year Agreement for Expanded Social Service Outreach Following Successful Pilot

The Chicago Transit Authority (CTA) today officially launched Innovation Studio (transitchicago.com/innovation-studio) with its first challenge statements in 2024. Through Innovation Studio, the CTA kick-offs a long-term effort to partner with private sector entities to explore leading-edge ideas to improve system safety, develop a new solution for bus stop asset management, and expand real-time information to its largest ridership base – bus riders. Read More about CTA Launches ‘Innovation Studio’ and Outlines Key Areas of Focus in 2024

February 2024 remarks as prepared for delivery Read More about Pres. Carter's Remarks to the Chicago City Council Committee on Transportation and Public Way(Feb. 2024)

The Chicago Transit Authority (CTA) today announced that in the year since CTA President Dorval R. Carter, Jr. unveiled the “Meeting the Moment: Transforming CTA’s Post-Pandemic Future” Action Plan, measurable progress has been made in each of the five guiding pillars outlined in the plan. Read More about CTA Highlights Progress One Year After “Meeting the Moment” Plan Launched

As part of its continued efforts to provide a welcoming environment for all customers, the Chicago Transit Authority (CTA) today entered into an agreement with the Chicago Department of Family and Support Services (DFSS) for additional outreach and support services to be provided to riders who are unsheltered, as well as those grappling with mental health and substance abuse. Read More about CTA Partners with City Agency to Serve Unsheltered Riders and Those with Substance Abuse and Mental Health Challenges

As part of its continuing efforts to provide a welcoming environment for all customers, the Chicago Transit Authority (CTA) is seeking to partner with the Chicago Department of Family and Support Services (DFSS) to provide outreach and support for riders who are unsheltered, as well as those grappling with mental health and substance abuse. Read More about CTA Seeks to Partner with City Agency for Services to Unsheltered Riders and Those with Substance Abuse and Mental Health Challenges